Lessons From the Lab - the Hawai’i Worker Equity Lab presents “Journey Mapping: A Human-Centered Tool for Job Design & Career Navigation”
Journey mapping is more than a framework—it’s a human-centered tool that helps us listen deeply, surface hidden insights, and reimagine the systems that shape how people experience work. Flexible by design, journey maps can be tailored to reflect the needs of any organization, offering a clear way to understand both the employee experience and the job seeker’s career path.
This session invites funders, workforce leaders, HR managers, employers, and job seekers to explore how mapping the “journey” can unlock new strategies for more inclusive job design, equitable career navigation, and positive approaches to managing change. We’ll share practical steps and examples that illustrate how this tool can reveal what workers and organizations need to thrive.
You’ll hear powerful lessons from a local intern-led Healthcare Career Discovery Project, where journey maps captured the career stories of four of Hawai‘i’s healthcare professionals, and showed Gen Z jobseekers that pathways are rarely linear—but always full of delight, opportunity and further discovery. We’ll also look at national journey map examples that highlight how different experiences, when seen together, point us toward systemic change.
Together, we’ll reflect on big questions:
How might we challenge our assumptions about workforce pathways?
What does it take to shift narratives around career navigation and job quality?
How can tools like journey maps spark meaningful change while centering people’s lived experiences?
This is not just a interactive session about tools and processes — it is an invitation to re-imagine what’s possible when we place people at the heart of systems change.
📅 Date: September 30th, 2025
🕙 Time: 2:00 pm - 3:00 pm HST
📍 Location: Virtual – Zoom 🔗 REGISTER HERE TO RESERVE YOUR SPOT TODAY
About our Session Presenter: LorMona Meredith, Director of Community Programs, HWFC
LorMona (Mona) Meredith serves as Director of Community Programs at the Hawai‘i Workforce Funders Collaborative, where she brings extensive experience in strategy, partnership-building, and community advocacy. Throughout her career, Mona has led and supported projects that advance equity, empower communities, and foster collaboration across diverse stakeholder groups. Her strengths lie in strategic thought partnership, relationship-building, and program development, all rooted in a deep respect for cultural knowledge, place-based values, and systems change.
Mona holds a Bachelor of Science in Biological Sciences from Brigham Young University–Hawaiʻi, a Master’s degree in Public Administration and Certificate in Nonprofit Management from the University of Hawai‘i at Mānoa, and is an alumna of the East-West Center’s Asia Pacific Leadership Program (Cohort 11) and the Pacific Century Fellows.
