Hawaiʻi IT Workforce Needs Report

November 2021

Created by: SMS Research, Chamber of Commerce Hawaiʻi, University of Hawaiʻi Community Colleges, Harold K.L. Castle Foundation

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This report aims to address the growing demand for information technology professionals in Hawai‘i. This report is intended for educators, policymakers, industry leaders, and workforce development organizations. It highlights the importance of aligning educational programs with the rapidly evolving needs of the IT industry to ensure that Hawai‘i residents are adequately prepared for IT careers. By examining current and future IT workforce needs, the report provides insights and recommendations to improve training programs, increase career awareness, and enhance collaboration between educational institutions and employers.

KEY INSIGHTS

• What are the biggest opportunities in workforce development within the IT sector?

  Cybersecurity: Information Security Analysts are projected to grow by 33% by 2028, indicating a significant demand for cybersecurity professionals. The focus on protecting data and IT infrastructure provides substantial opportunities for workforce development in this area.
  

  Software Development and Quality Assurance: Software Developers and Software Quality Assurance Analysts/Testers are expected to see a 15% increase in jobs, making this field one of the fastest-growing in the IT sector. Emphasis on developing new software and maintaining software quality presents opportunities for skill development and employment.
  

  Data Analysis and Cloud Computing: There is a rising demand for skills in data analysis and cloud computing. These areas are crucial for businesses looking to leverage big data and cloud-based solutions, offering opportunities for training and certification programs.
  

  Professional and Technical Services: The professional, scientific, and technical services sector, including defense contractors, is a significant employer of IT professionals in Hawaiʻi. Developing targeted programs to meet the specific needs of this sector can enhance workforce opportunities.
  

  Education and Training Alignment: Improving the alignment between educational institutions and industry needs is crucial. Programs that offer certifications in high-demand skills such as cybersecurity, cloud computing, and software development can better prepare Hawaiʻi’s workforce for these growing opportunities.

• What are the key skills and certifications required for IT jobs in Hawaiʻi?

  Technical Skills: The most sought-after technical skills include Computer Science, Operating Systems, Cybersecurity, Information Systems, Python, Agile Methodology, and Cloud Computing.

  Certifications: Key certifications in demand are Certified Information Systems Security Professional (CISSP), CompTIA Security+, Cisco Certified Network Associate (CCNA), and IAT Level II Certification.

• What are the main challenges in filling IT positions in Hawaiʻi?

  High Turnover Rates: There is a significant turnover in IT positions, with employees often leaving for higher-paying opportunities.

  Skill Gaps: A gap exists between the skills taught in educational programs and the skills required by employers, leading to difficulty in finding qualified candidates.

  Limited Internships and On-the-Job Training: There is a shortage of internships and practical training opportunities, which are crucial for developing professional skills.

• What recommendations are proposed to improve IT workforce development?

  Enhance Industry-Education Alignment: Improve communication and collaboration between employers and educational institutions to ensure that curricula meet current and future industry needs.

  Increase Career Awareness and Training Opportunities: Introduce IT careers to students early and provide more internships, apprenticeships, and on-the-job training to develop professional skills.

  Review Hiring Criteria: Employers should consider alternative qualifications, such as certifications and experience, instead of solely relying on bachelor’s degrees for entry-level positions.

• What is the projected growth of IT occupations in Hawaiʻi?

  Fastest Growing Occupations: Information Security Analysts (+33%), Computer and Information Research Scientists (+25%), and Software Developers and Quality Assurance Analysts (+15%).

  Overall Growth: The IT sector in Hawaiʻi is expected to see a 7% increase in total employment for computer and mathematical occupations from 2018 to 2028.

• How can educational institutions better prepare students for IT careers?

  Align Curriculum with Industry Needs: Educational institutions should regularly update their programs to include in-demand technical skills and certifications.

  Offer Diverse Learning Opportunities: Provide hands-on learning experiences through internships, apprenticeships, and project-based learning.

  Focus on Soft Skills: Emphasize the development of professional skills such as communication, problem-solving, and teamwork, which are highly valued by employers.